A lot of work and love goes into each project, so please have a look at this product information to assure that City Moth yarn and knitwear bring you as much joy as they do me!
All yarn has been spun by hand by yours truly, either on my wheel or drop spindles, and all knitted items have been hand-stitched by me as well. I do not smoke and do not have pets, but I do often burn incense and scented candles – while all yarns and knitted items get a bath before they are listed, please keep this in mind if you have certain allergies or other sensitivities.
I try to take my product photos in clear, true light, but keep in mind that varying computer screens and settings may display colors differently.
CARING FOR YOUR YARN AND HANDKNITS:
To wash these items, fill a sink or basin with cool, sudsy water. Use a wool-specific wash like SOAK or Eucalan. Place your item in the water and let it soak awhile, allowing the fibers to fully saturate. Squeeze gently to remove excess water, then roll in a towel and squeeze again. Lay flat to dry.
Although many items may contain superwash fibers, I do not recommend washing them in washing machines or dryers.
CUSTOM SPINNING & MULTIPLE SKEINS:
Each individual skein must be understood to be one-of-a-kind and not necessarily reproducible. For inquiries about multiple skeins of a same colorway, please get in touch at firstname.lastname@example.org – I cannot guarantee that I will always be available for custom spinning jobs or able to get multiple braids of particular fiber, but it certainly doesn’t hurt to ask. :)
I am frequently available for accessories commissions (no garments or large projects at this time). I have a select range of materials and designs that I work with, and requests will be limited to within reasonable distance of that range. To see a list of the yarns I'm currently working with, please click here. Materials costs and half the remaining cost is due up front (and is non-refundable), with the balance and shipping cost due upon finishing the item. Feel free to get in touch: email@example.com
I make all my shipments through USPS. Orders will be shipped with delivery confirmation. All items will be carefully wrapped and include a sale receipt.
Unfortunately, at present, I cannot ship internationally. Purchases are currently limited to US-based addresses.
If you wish to return a purchased item, please get in touch within one week of said item's delivery. Return shipping will be the customer's responsibility. Items must be in brand-new condition.
Due to the nature of such products, custom spinning work and commissioned knitwear are final sale. These items may not be returned for refund, and this policy is firm. Purchase of either of these services indicates an acceptance of these terms.